About Us

All the things that make us not just the best choice, but the only choice.

What we do

Founded in 2015, we are a fairly new startup with the mission to host high quality, affordable game servers for as many regions and games as we can for the best price.

We use the latest hardware for the best performance and utilize the best networks for the best connectivity possible. We refuse to compromise on quality, customer service, or price. For us, the customer is always more important than the amount they're paying us. Our team has deep roots in online gaming, and we believe in giving back to the community.

Our Service Level Agreement

Full terms can be found in our Terms and Conditions.


Hardware Availability

Our machines will be capable of running all services 100% of the time. If any issue with our machines causes performance issues or service downtime, it wil be treated as Network Downtime.


Network Availability

Our machines will be online 100% of the time, as measured from our other locations in Europe and North-America. Our network will not be responsible for more than 1ms Jitter or 0.5% packet loss.


Installation

Any ordered service will be brought online within 1 hour of the order being placed. Should the setup take longer than 1 hour, the service will be credited an additional amount of time equivalent to the time lost to setup free of charge.


Maintenance

Customers will be notified via the control panel of any maintenance, including the expected duration and times of the maintenance. Should maintenance extend more than 1 hour beyond the stated times, customers will be compensated appropriately.



Our Locations